El Dorado Seaside Suites Catamaran, Cenote & More Inclusive (Adults Only), Xpu Ha
295US$
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Key details
About the Resort
Cancun-Tulum Highway Km 95, Riviera Maya, Quintana Roo,
Xpu Ha,
Mexico,
77710,
Quintana Roo
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Oceanfront Swim Up Suites
Max:
3 persons
54 m²
Bed options:
1 King-size bed
Sea view
Shower
Coffee machine
room details
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Oceanfront Honeymoon Suite
Max:
2 persons
54 m²
Bed options:
1 King-size bed
Sea view
Shower
Coffee machine
room details
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Oceanfront Pool Swim Up Suites
Max:
2 persons
54 m²
Bed options:
1 King-size bed
Sea view
Shower
Private pool
room details
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Getting around
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Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Smoking allowed in designated areas
- Wi-Fi
- Parking
- Safe deposit box
- VIP check-in/ -out
- Express check-in/ -out
- Concierge desk
- No pets allowed
- 24-hour security
- Adults only
- Luggage storage
- Private beach
- Lift
- Currency exchange
- ATM/Cash machine
- Barber shop
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Diving
- Snorkelling
- Horseback riding
- Tennis court
- Billiard tables
- Table tennis
- Aerobics
Services
- Valet parking
- Housekeeping
- Car hire
- Laundry
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Outdoor dining area
- Dinner
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Board games
- Children's play area
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Aqua park
- Karaoke
- Entertainment
- Sun terrace
- Spa & wellness centre
- Steam room
- Massage
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Patio
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
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Location
Cancun-Tulum Highway Km 95, Riviera Maya, Quintana Roo,
Xpu Ha,
Mexico,
77710,
Quintana Roo
Map view
Cancun-Tulum Highway Km 95, Riviera Maya, Quintana Roo,
Xpu Ha,
Mexico,
77710,
Quintana Roo
City landmarks
Playa Kantenah
1.2
km
Beach
Xpu-Ha Beach
2.4
km
Event hall
Playa Saasil Kantenah
1.1
km
Carretera
BioParque Lu'um Balam
1.2
km
Beach
Playa at Grand Palladium Kantenah Resort
200 m
Beach
Playa Xpu-ha
2.3
km
Night club
Rauxa Show
2.9
km
XPuha
2.6
km
Av. Cenote Minotauro
Xotik-Ha
2.7
km
Cenote TajMa Ha
3.2
km
Taj Mahal Cenote
3.2
km
Lake
Cenote Azul
4.3
km
Cenote snorkeling
4.3
km
Cenote Minotauro
3.6
km
Quintana Roo
Mayan Underworld
3.6
km
Bel Air Animal Park
3.8
km
Quintana Roo
Cenote Abierto
4.0
km
Carretera Tulum-Playa del Carmen
Jardin Del Eden Cenote
4.3
km
Federal Highway Chetumal _ Puerto Juarez Km. 266.3 At Barcelo Maya Beach
Dolphinaris Barcelo
4.7
km
Blue Cenote
4.3
km
Quintana Roo
Cenote Eden
4.3
km
Nature reserve
Kantun Chi
4.6
km
Cenote Ponderosa
4.4
km
Quintana Roo
Cenote, Garden of Eden
4.5
km
Ecopark Katun Chi
4.5
km
Hwy 307 Km 269
Cenote Cristalino
4.6
km
Dolphinus Barcelo
4.7
km
Cenote Chikin-Ha
4.7
km
Ruin
Adoratorio
5.8
km
Nearby
Kantenah Bay
110 m
Reviews and Ratings
Feedback from previous guests about their experience
76%
liked the resort and would come back again
7.6/10
Very good
Rooms
6.8
Location
8.6
Service
8.0
Dining
7.0
Richard
United Kingdom,
November
2024
7.2/10
While the hotel boasts a beautiful resort experience with stunning surroundings and some truly amazing staff, there are notable issues like the room quality and management's handling of complaints. Overall, my trip was enjoyable but marred by some disappointing experiences that made me question its five-star status.
Rooms
5.0
The room we stayed in felt dated and the lighting was quite dull. While the bed was comfortable, the pillows left much to be desired, plus, we faced issues with the air conditioning. I give the room a rating of 5/10.
Service
7.0
The majority of the staff were friendly and aimed to please, except for some who mishandled our belongings and the management's lack of response regarding our stolen items was frustrating. Therefore, I rate the service a 7/10.
Location
9.0
The resort is nestled on a beautiful beach, which provided a great backdrop for relaxation. It truly enhanced our overall experience, so I rate the location a 9/10.
Dining
7.0
Dining had its highlights, particularly at the Mexican and Asian restaurants, with satisfactory food options but average in overall quality. I would rate dining a 7/10.
Facilities
8.0
The beach and pool facilities were well-kept, providing a nice environment for relaxation. Overall, I would give the facilities an 8/10.
Joshua
United Kingdom,
October
2024
7.8/10
This resort offers a incredibly relaxing atmosphere perfect for unwinding, although it’s not ideal for those seeking excitement. The rooms provide stunning views and the customer service is exemplary. The food quality is generally good, especially the desserts, but be prepared for slower service at times. Overall, it’s a great value for a low-key getaway, though the pool and beach access could use some improvement.
Rooms
8.0
The room had a stunning view and was clean, though the lighting was quite dark, which contributed to the romantic atmosphere.
Service
9.0
Customer service was top-notch, with staff quickly addressing any issues that arose and always greeting guests with warmth.
Location
8.0
The location is quiet and set up for relaxation, with a nice beach that feels private, though some areas aren’t great for swimming.
Dining
7.0
The food was mostly good with great dessert options, but there were some delays in service, especially at the restaurants.
Facilities
7.0
The facilities included a well-maintained gym and nice pools, but the private pool access wasn’t very useful unless on certain floors.
Lily
United Kingdom,
October
2024
7.0/10
The resort has a vibrant atmosphere perfect for those looking to have fun and relax. The beach area was lovely, and the entertainment staff kept things lively. However, the dining experience was hit-or-miss, especially at certain restaurants, and the service could be slow at times. Overall, it's an adequate option but had a few shortcomings that could affect a more laid-back getaway.
Rooms
7.0
The rooms were nicely decorated for our honeymoon but slightly dark due to the tall palm trees. We didn't encounter any water issues from the AC, so that was a relief.
Service
6.0
While some staff were friendly, we did experience delays in service, particularly in the dining areas.
Location
9.0
The resort is situated right on a beautiful beach, which was a great advantage for enjoying the ocean.
Dining
5.0
Dining had its ups and downs; some restaurants offered great meals, while others had poor service and incorrect orders.
Facilities
8.0
The beach area was nice and well-kept, providing a pleasant space to relax.
Jackson
United Kingdom,
September
2024
8.2/10
We had a wonderful time at the resort, enjoying the friendly service and beautiful facilities. The room was clean and had great views, but it was a bit on the darker side. The dining options were varied and generally good, although some restaurants could improve. The beach area was lovely, making it a great spot for relaxation, though some improvements in accessibility could enhance the experience overall.
Rooms
7.0
We stayed in room 4021 which was clean, but it felt quite dark due to the decor and wood used. The temperature was also a bit chilly during our stay.
Service
10.0
The service was outstanding, with staff going out of their way to greet us and ensure we were well taken care of throughout our stay.
Location
8.0
The resort is beautifully located with a great atmosphere, although it felt somewhat small at times.
Dining
7.0
Dining was generally good, especially at the Beach BBQ, though some restaurants could offer more extensive options.
Facilities
9.0
The facilities were beautiful and well-maintained, contributing to an enjoyable stay.
Riley
United Kingdom,
September
2024
8.4/10
Our stay at El Dorado was absolutely magical. The beach was beautiful, and the dining options were fantastic, providing a variety of delicious meals. The rooms were spacious and comfortable but could use some modern updates. The service was generally good, although some staff members at the bar seemed overwhelmed and less attentive. Overall, this resort provided a lovely atmosphere for our getaway, despite a few minor issues.
Rooms
7.0
The rooms were spacious and comfortable, but they feel a bit dated and could use some modernizing.
Service
8.0
While most staff were polite and attentive, we did notice some service inconsistencies at the bar.
Location
9.0
The grounds are beautifully maintained, filled with colorful plants, and offer a serene atmosphere.
Dining
9.0
Dining was a highlight; every meal was a delight, with excellent a la carte options available.
Facilities
8.0
The overall facilities were nice, although the pool area could use more available seating.
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